ku990 Terms and Conditions
This page describes in detail all the terms, rights, and responsibilities for using the ku990 platform. Please read the complete terms carefully before using our services.
1. Introduction and General Overview
These Terms and Conditions ("Terms") apply to the use of the ku990 platform and all its services. These Terms form a legal agreement between the organization operating the ku990 website (https://ku990.cam) ("ku990", "we", "us") and registered members ("you", "user").
By creating an account, logging in, or using any service on the ku990 platform, you acknowledge that you have fully read, understood, and agreed to these Terms. If you do not agree with these Terms, please refrain from using our platform.
Important: ku990 is an entertainment-based online gaming platform. All services provided here are intended only for adults aged 21 and above. Participation by minors is strictly prohibited.
2. Eligibility and Account Registration
2.1 Registration Eligibility
- You must be at least 21 years of age. Only those aged 21 or above may open an account on ku990.
- You must be a person who is legally entitled to participate in online gaming.
- Each individual may create only one account. Multiple accounts by the same person are strictly prohibited.
- All information provided during account registration must be accurate, complete, and your own.
- Registering using another person's identity is strictly prohibited and may result in legal consequences.
2.2 Account Security
- Keep your account password and login details completely confidential and do not share them with any third party.
- You are solely responsible for all activity that takes place on your account.
- If any unauthorized access to your account occurs, notify our support team immediately.
- ku990 will never ask for your password via email or chat.
2.3 Identity Verification (KYC)
ku990 reserves the right to verify a user's identity at any time. A national identity card or other documents may be requested in cases of suspicious activity or withdrawal requests. Failure to provide the required documents may result in temporary suspension of the account.
3. Deposit and Withdrawal Policy
3.1 Deposit Terms
- The minimum deposit amount is ৳200 (two hundred taka) — for each payment method.
- Accepted payment methods: bKash, Nagad, Rocket, and bank transfer.
- Deposits must be made from your own account. Third-party deposits are prohibited.
- Once a deposit is successfully confirmed, funds will be added to your ku990 wallet.
- If a deposit fails for any reason, contact the support team immediately.
3.2 Withdrawal Terms
- The minimum withdrawal amount is ৳1,000 (one thousand taka).
- Withdrawals are generally processed within 1 hour.
- Withdrawal requests may only be made to the same payment method used for the deposit.
- Wagering requirements must be met before bonus funds can be withdrawn.
- ku990 may request identity verification to be completed before processing a withdrawal if necessary.
- ku990 reserves the right to suspend withdrawals in cases of fraud or violation of account policies.
4. Bonus and Promotion Terms
4.1 Welcome Bonus
ku990 offers a special welcome bonus for new members: a 100% bonus on the first deposit, up to a maximum of ৳8,000.
- This bonus applies only once per account.
- A specific bonus code may be required at the time of the first deposit to claim the bonus.
- A 25x wagering requirement (initial deposit + bonus) must be met before bonus funds can be withdrawn.
- There may be a specific time limit for fulfilling the wagering requirement, which will be stated in the relevant offer.
- Not all games may contribute at the same rate toward the wagering requirement.
Example: If you deposit ৳5,000, you will receive a ৳5,000 bonus. Total balance ৳10,000. To withdraw this bonus, you will need to place a total of ৳250,000 (৳10,000 × 25) in bets.
4.2 General Bonus Policy
- ku990 reserves the right to modify, suspend, or cancel any bonus offer at any time.
- If multiple accounts are created to take advantage of bonus offers, all such accounts will be closed.
- Bonus funds cannot be withdrawn directly; they are only withdrawable after the wagering requirement has been met.
- ku990 reserves the right to forfeit the entire bonus in cases of fraudulent bonus claims.
5. VIP Program and Loyalty Terms
ku990's VIP Program has three tiers. You are automatically promoted to a higher tier based on your activity and engagement.
- Bronze Tier: Weekly cashback of up to 0.3%. Earned through regular participation.
- Silver Tier: Weekly cashback of up to 0.7%. For players who are more active than Bronze tier.
- Gold Tier: Weekly cashback of up to 1.0%. Maximum benefits for ku990's most dedicated members.
- VIP tier benefits and terms may change at ku990's discretion.
- Cashback is generally added automatically each week; applicable wagering requirements may apply.
- VIP benefits do not apply to unregistered or suspended accounts.
6. Gaming Rules and Fair Play Policy
6.1 General Gaming Terms
- All games are conducted in a fair and transparent manner. ku990 uses SSL encryption to ensure fair play.
- Using any software, bots, or automation tools to influence the outcome of any game is strictly prohibited.
- If a technical error occurs during gaming, the affected game round may be considered void.
- ku990 reserves the right to recover funds related to unintended transactions or winnings caused by technical errors.
- The terms of game providers (Pragmatic Play, JILI, PG Soft, Spribe, etc.) also apply.
6.2 Betting Terms
- The outcome of all bets is final, and in specific cases the decision of ku990 management will be considered final.
- If an event is cancelled or a result cannot be determined for any reason, the relevant bet will be voided and the stake refunded.
- In cases of proven manipulation or prior knowledge of a game's outcome, the associated winnings will be voided.
7. Prohibited Activities and Account Closure
The following activities are strictly prohibited. Violation of these rules will result in permanent account closure and all funds may be forfeited:
- Using the platform for money laundering or illegal financial activities.
- Opening multiple accounts or operating an account under another person's identity.
- Bonus fraud, such as repeatedly claiming the welcome bonus through multiple accounts.
- Using any hacking software or improper methods to alter game outcomes.
- Placing bets in collusion against other users.
- Attempting to access ku990's systems through any means other than authorized channels.
- Operating an account on behalf of minors or assisting them in gaming.
8. Privacy and Data Protection
ku990 gives the highest priority to the protection of your personal information. Our full privacy policy is published separately and forms an integral part of these Terms.
- Your personal information will be used only for account management, identity verification, and service delivery.
- ku990 uses SSL encryption technology to keep all data and transactions secure.
- Your personal information will not be shared with any third party except as required by law.
- You may contact the support team to review or correct your information.
For more details, please visit our Privacy Policy page.
9. Responsible Gaming and Self-Restriction
ku990 believes that gaming is an entertainment activity and should be enjoyed responsibly. We encourage all users to practice responsible gaming.
- You can set daily, weekly, or monthly deposit limits for yourself.
- A self-exclusion option is available to temporarily or permanently close your account if needed.
- If you feel you are experiencing a gaming problem, please contact us immediately.
- It is entirely the responsibility of parents and guardians to prevent minors from using the platform.
For more information, please visit our Responsible Gaming page.
10. Limitation of Liability and Dispute Resolution
10.1 Limitation of Liability
- The ku990 platform is provided on an "as is" basis. ku990 is not liable for any gaming losses incurred by users.
- ku990 is not responsible for losses caused by internet connection issues, device malfunctions, or disruptions to third-party services.
- If service is disrupted due to unforeseen technical issues, ku990 will attempt to resolve the matter with reasonable speed.
- To the extent permitted by law, ku990's total liability will never exceed the actual funds held in your account.
10.2 Dispute Resolution
- For any complaint or dispute, please contact our support team first.
- The support team will provide an initial response to your complaint within 72 hours.
- In resolving disputes, the decision of ku990 management will be considered final.
- Under no circumstances is it acceptable to promote a dispute-related claim on social media or apply pressure through third parties.
11. Changes to Terms and Effectiveness
ku990 reserves the right to partially or fully modify these Terms and Conditions at any time. Updated terms will take effect as soon as they are published on the website.
- For significant changes, an attempt will be made to notify registered members by email.
- Continued use of the platform after updated terms are published will be considered acceptance of the new terms.
- If you do not agree with the updated terms, you may close your account at any time.
- In the event of a conflict between the Bengali version of these Terms and any version in another language, the Bengali version will take precedence.
11.1 Contact
If you have any questions about these Terms and Conditions, please contact us via our 24/7 live chat support or by email at: [email protected]
ku990 is a safe and reliable platform. All our transactions are secured by SSL encryption and we are firmly committed to fair play.